Holiday Schedule 2021
Our warehouse will be closed to observe the Christmas & New Year holiday from Friday 24th to December 28th, and then 30th - 3rd January.
Please be assured any orders placed during this timeframe will receive order confirmations, and will be dispatched during opening hours. Please expect minor delays.
Any order, return or exchange requests for your purchase made within this time period will be extended to accommodate. As soon as our office re-opens on January 3rd, we will be back to within same day dispatch and response times.
As we go through this difficult time, we'd like to ensure the safety of our customers and delivery providers.
Please follow links below for further information
Where we deliver
Linda Farrow's online store delivers globally to over 190 countries. For an improved shopping experience, please ensure you are browsing your local version of our website by selecting your region & currency in the top left menu.
Alternatively you can visit your store directly by clicking one of the below links:
If you are ordering to the UK please visit uk.lindafarrow.com.
If you are ordering to the US please visit us.lindafarrow.com.
If you are ordering to the EU please visit eu.lindafarrow.com.
For all other destinations please visit int.lindafarrow.com.
Delivery times & cost
Linda Farrow's online shop uses DHL express service with signature required for all international orders.
We use UPS Express Saver for orders to the UK and US.
Orders placed before 12pm GMT will be dispatched on the same day. Any orders placed after 12pm will be dispatched the next business day - for example, if you place your order on Friday evening, we will dispatch your parcel the following Monday.
Shipping is free of charge to all destinations within the UK, EU and US.
Delivery to all other international destinations is subject to a fee of $30 per item.
Please refer to estimated delivery times below:
UK – 1-4 business days
EU – 1-5 business days
US – 1-7 business days
China – 4-7 business days
Australia – 3-7 business days
Rest of the world – 3-7 business days
Please note that delivery times are used as a guide only. Linda Farrow doesn't take responsibility for any delays due to customs clearance or if there are any payment issues.
International delivery (Excluding UK & US)
Please note that your order might face additional charges upon import clearance at the country of destination. The International Linda Farrow online shop displays prices free of any duty and taxes, hence prices appear lower than in the UK dedicated online store - customers from outside the UK and US are liable to pay local duties and taxes.
Linda Farrow ships all online orders from Hong Kong and the United Kingdom. When items are shipped from overseas into the delivery country, it is considered an importation and must be cleared by Customs and Border Protection (CBP). When an individual or company purchases goods from an overseas supplier, CBP considers them the ultimate importer. The ultimate importer can clear the goods or have a broker clear them on their behalf.
If you have any concerns over this procedure, we advise you to visit your country's governmental website and seek information on importation, duty and tax charges.
Delivery to the EU
Linda Farrow ships EU orders on a DDP (Delivery Duty Paid) basis.
However please note that your order might face additional charges upon import clearance at the country of destination.
Customers from outside the UK and US are liable to pay local duties and taxes; therefore, these are not included in the final purchase price in our International and EU store.
Please note, Linda Farrow is not liable for local taxes and duties and does not have the ability to declare a different value when shipping your order and will not tolerate requests to assist in avoiding paying local duties and taxes, as this is considered a legal offence.
Delivery to the US
Linda Farrow’s online store delivers to 50 states and Puerto Rico.
Delivery to P.O. Boxes cannot be made.
Linda Farrow ships all online orders from Hong Kong, shipping to the US is free of charge.
Estimated delivery times to the US is 1-7 business days
Orders placed before 12pm EST will be dispatched on the same day. Any orders placed after 12pm will be dispatched the next business day - for example, if you place your order on Friday evening, we will dispatch your parcel the following Monday.
Please note if your order value is over $800 you might be contacted by our delivery provider DHL to provide further information in order to clear your package, this is an importation procedure when high value orders enter the United States from overseas.
Delivery to Russia
Linda Farrow does offer delivery to Russia, however shipping rules from our delivery partner DHL apply.
To proceed with shipment, following requirements have to be met: order value must be under €1000, you have to provide full name as it appears on your passport and your passport number.
Linda Farrow ships to Russia on a DDU (Delivery Duty Unpaid) basis. This means that no taxes and duties are included in the final purchase price. Please note that shipments to Russia are subject to restrictions, delays and local duties and taxes up to 50% of the total price paid. You will be invoiced for these costs directly by our shipping partner UPS.
Linda Farrow is unable to advise on the exact cost of customs duty. Payment of these is necessary to release your order from customs on arrival.
Delivery to China
Customers from outside the UK and US are liable to pay local duties and taxes; therefore, these are not included in the final purchase price in our international store.
Please note, that Linda Farrow does not have the ability to declare a different value when shipping your order and will not tolerate requests to assist in avoiding paying local duties and taxes, as this is considered a legal offence.
All online orders are being shipped from Hong Kong. International delivery is considered an importation and must be cleared by the Chinese Customs Authorities. Once the item arrives within the Chinese Customs, the receiver will be contacted by our shipping partner DHL. The standard rate for importing goods into China is 17%, however this is not guaranteed and is subject to change.
Delivery times may vary depending on the shipment destination and value and may be delayed as a result of customs clearance. Please account for extra time and ensure you are available to provide any additional information to the Chinese Customs and Border Authorities.
Average transit times are as follows:
Beijing: 4 - 8 days
Shanghai: 4 - 6 days
Wuhan, Chengdu, Shenzhen, Guangzhou: 5 – 6 days
Hong Kong and Macau: 2 - 3 days
For more information about Chinese Customs rules and regulations, please visit the Chinese Customs website directly, here.